Frequently Asked Questions

How do I register?

Go to CLASSES on our website to find the class that is right for your child. Then simply click “REGISTER” next to the desired class. If there is a “WAIT LIST” you can add yourself to the wait list and be notified when space is available.  It’s easy and convenient.

When can I start?

Our classes run on a rolling basis, continuing from month to month. Your child can hop in any time and quickly be caught up. If you join later in the month your tuition for that month will be pro-rated.

Not sure about our program?

We offer a risk-free trial class for students who are new to our facility. The trial’s $10 fee will be applied to tuition if you sign up in the same month.

Billing

In order to register for any future class, a one-month non-refundable deposit is taken, as well as the annual registration fee.  All fees are non-refundable.

Tuition is paid monthly using a credit card or debit card on file (Visa or MasterCard). Tuition is billed automatically on the 22nd of each month for the following month. If there are any changes to your credit card or debit card, the information must be received by the 17th of the month or else we will attempt to use the outdated card. If your credit card is declined your account will be charged $25 per attempt and students will not be permitted in class. Returned checks will result in an automatic $30 fee to the customer’s account.

If you wish to withdraw from a program, a withdraw form, located at the front desk or online HERE , must be received by the 17th of the month prior in order for you to be removed from the automatic payment plan. After the payment goes through on the 22nd we cannot refund you.

Outstanding accounts beyond (30) days will be turned over to a private collection service and the customer will be held responsible for all additional collection costs.

How do I withdraw from a class?

If you choose to become inactive in the program, a withdraw form, located at the front desk or online HERE must be received by the 17th of the month prior in order for you to be removed from the automatic payment plan. After the payment goes through on the 22nd we cannot refund you.

How will I know if my child is ready to move to a different class?

Our coaching staff continually tracks your child’s progress and you will be approached when they have accomplished the proper skills necessary to be promoted out of their class. If you ever have any questions about your child’s progress we strongly encourage talking to your child’s coaches. If they do suggest that your child be promoted, you must contact the office to make your new class selection. You can track your child’s skills from your account in the Parent Portal.

When is class observation?

Observation Week is in December during your normal class time. We encourage parents and relatives to come and see their child’s abilities.

Do you have a waiting room?

We have a lobby equipped with chairs for parents to sit comfortably before or during class. $1.00 coffee, drinks, and snacks area available here. We also have a large room in our Kinder Barn, which acts as a quiet place for homework or office work (and also has extra restrooms). Our beautiful park-like setting with picnic benches is a perfect area to lounge when the weather is nice. Be sure to check out our Little Free Library as well for something to read!

Do I have to stay to watch my child?

Unless your child is not able to use the restroom by themselves, you may leave and come back when their class is over. If you are going to leave the facility while your child is in class, please make sure the office has the correct cell phone number on file so we have a method contacting you in the event of an emergency.

What if my child misses a class? Can they do a make-up?

Make-ups will be offered to students for missed classes if we are notified prior to the start of class. Make-ups are limited to one per month. Make-up classes are only valid for active students and are no longer applicable if they withdraw from their class. If available times are not convenient, Gymnastics Unlimited is not obligated to provide alternate times.

Are the Gymnastics Unlimited instructors certified?

Yes, our instructors are certified through USA Gymnastics, which is the sole national governing body for the sport of gymnastics in the United States. USA Gymnastics sets the rules and policies that govern gymnastics in this country. Training and selecting the U.S Gymnastics Teams for the Olympics and World Championships are just two of their many responsibilities. USA Gymnastics has more than 13,000 professional and instructional members. The Gymnastics Unlimited coaching staff is required to complete the USA Gymnastics Safety Certification Program.

What should my child wear to class?

Children should never wear loose clothing in the gym. For girls: leotard without a skirt, hair pulled up or back, and no jewelry. We sell leos in the lobby Pro Shop. For boys: gym shorts with no buttons, zippers, or buckles, and a fitted, tucked-in t-shirt. Ninja Zone students should wear their Ninja uniforms.

What happens during the summer?

We are a year-round facility and offer both classes and camps to meet your schedule every month of the year. One benefit to our facility is that we have air conditioning that allows your child to stay active in the comfort of a climate-controlled facility.

To whom do I address my questions regarding instructions?

Please stop by, call, or email the front office staff, who will be able to send any communication to your child’s coach for you. You may also talk to the coaches after class if time allows. The office email address is office@gu-nj.com.

To whom do I address my questions regarding payment and general administration?

You may speak to any of our office staff, e-mail them at office@gu-nj.com, or call 908-782-8887. Please avoid speaking to coaches while they are instructing, or speaking to them about billing or your account as they are not able to readily access the data needed to answer your questions. Our office will be happy to help instead.

Are there changing rooms?

Yes, our bathrooms are very large and serve as our changing rooms. There are 2 in the main gym and 2 smaller bathrooms in the Kinder Barn.

Is the gym clean?

Yes, our facility is cleaned and disinfected three times a week.

Can I switch classes?

Yes, we will gladly accommodate transfer requests anytime (subject to class availability).

Is there credit given for missed classes, camps, clinics, and private lessons?

No. Please understand that Gymnastics Unlimited does not give credit and/or refunds for classes, clinics, camps, private lessons, birthday parties, birthday party guests, or field trips, even if they are missed and/or cancelled due to holiday, vacation, illness, weather, or other reasons. All sales are final for any product and/or service purchased and/or provided by Gymnastics Unlimited.

Are you closed?

To see whether we are closed for holidays or weather, opt-in for our text alerts, allow notifications from our app (Gymnastics Unlimited NJ), call the gym at least 1 hour prior to class, or check our Facebook page. Our lobby movie and the front entrance will have notices of planned closings several weeks before they occur.